Shipping
Deadline and Delivery
Production Time
24 to 48 working hours
Delivery Time
1 to 5 working days
depending on carrier choice
Your Puzzle at Home
within 2 to 7 days
Production Time
To garantee maximum reactivity, all the prints are directly done in our workshop in Lyon, France. The shipping time may change depending of our stock and the quantities ordered.
If the puzzles are in stock :
- Up to 19 pieces : 24h to 48h.
- From 20 à 100 pieces : 72h.
- More than 100 pièces : 3 to 7 days.
If we don't have the puzzle in stock, it will take about 1 week. We will contact you to let you know.
Don't hesitate to contact us to know the production time of your order.
France Delivery
To guarantee you maximum satisfaction, the Puzzlerie team offers Click & Collect as well as 2 delivery methods.
FREE delivery in France from 50€ purchase
Click & Collect - Pick up in our workshop in Lyon 9, France - Free
You have the possibility to pick up your order directly in our workshop in Lyon :
36 Factory, 36 Avenue Joannès Masset, 69009 Lyon
Opening Hours
Monday - 9h / 18h
Tuesday - 9h / 18h
Wednesday - 9h / 18h
Thursday - 9h / 18h
Friday - 9h / 17h
Please note that we are not located in the building but in the house on the corner with rue Louis Loucheur.
Chronopost Relay Point - 2€ - Free from 50€ purchase
Delivery to a Chronopost Relay Point costs 2€. It's free from 50€ purchase in our website.
Your order will be available at the Chronopost relay point of your choice within 3 to 5 working days once the order has been shipped.
Chronopost Express - 6€ - Free from 50€ purchase
Delivery by Chronopost Express costs 6€. It's free from 50€ purchase.
You will receive your order at home within 24 to 48 working hours once the order has been shipped.
Please note, you must be present at your home to receive the order.
International Delivery
We deliver anywhere in the world. Rates, delivery times and carriers vary according to your continent and country.
Please contact us if you would like more information about delivery to your country.
Delivery in Europe
European Union
The countries of the European Union are divided into 5 zones. For the first 3 zones, two delivery methods are available and delivery charges are fixed.
- Chronopost Europe Relay Point : delivery to a relay point within 4 to 5 days once the order has been dispatched.
- Chronopost Europe : home delivery within 3 to 5 working days once the order has been dispatched.
For the last two zones, only Chronopost Europe with home delivery is available. Prices vary according to the weight of the parcel.
Contact us for more informations.
Area
Country
Relay Point Price
Home Delivery Price
EU Area 1
Belgium, Germany, Luxembourg, Netherlands, Spain, Portugal, Italy, Austria
4€
8€
EU Area 2
Ireland, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Denmark
8€
12€
EU Area 3
Sweden, Finland, Estonia, Latvia, Lithuania
12€
15€
EU Area 4
Greece, Bulgaria, Romania
-
from 15€
EU Area 5
Cyprus, Malta, Croatia
-
from 30€
Non-EU Europe
European countries outside the European Union benefit from Chronopost Express International delivery.
This involves home delivery within 3 to 6 working days once the order has been dispatched.
The price is 40€ for a package up to 500g, then the price increases according to the weight of the parcel.
Contact us for more informations.
Switzerland and United Kingdom
Switzerland and the United Kingdom benefit from TNT Express International delivery.
This means home delivery within 3 to 6 working days once the order has been dispatched.
The price is 40€ for a package up to 1kg, then the price increases according to the weight of the parcel.
Contact us for more informations.
Delivery outside Europe
We deliver to all continents via Chronopost Express International. This means home delivery within 3 to 6 working days once the order has been dispatched.
The price will depend on the continent and the weight of the package. Contact us for more informations.
Continent
Price from 0 to 500g
Price from 500g to 1kg
Price from 1kg to 2kg
Price from 2kg to 3kg
more than 3 kg
North America
40€
50€
60€
70€
Contact-us
Central America
65€
75€
95€
110€
Contact-us
South America
65€
75€
95€
110€
Contact-us
Oceania
65€
75€
95€
110€
Contact-us
Asia
50€
60€
65€
80€
Contact-us
Africa
50€
60€
70€
80€
Contact-us