Shipping
Deadline and Delivery
Production Time
24 to 48 working hours
Delivery Time
1 to 5 working days
depending on carrier choice
Your Puzzle at Home
within 2 to 7 days
Production Time
To garantee maximum reactivity, all the prints are directly done in our workshop in Lyon, France. The shipping time may change depending of our stock and the quantities ordered.
If the puzzles are in stock :
- Up to 19 pieces : 24h to 48h.
- From 20 à 100 pieces : 72h.
- More than 100 pièces : 3 to 7 days.
If we don't have the puzzle in stock, it will take about 1 week. We will contact you to let you know.
Don't hesitate to contact us to know the production time of your order.
France Delivery
To guarantee you maximum satisfaction, the Puzzlerie team offers Click & Collect as well as 4 delivery methods.
FREE delivery from 60€ purchase with Mondial Relay & Colissimo.
Click & Collect - Pick up in our workshop in Lyon 9, France
ou have the possibility to pick up your order directly in our workshop in Lyon :
36 Factory, 36 Avenue Joannès Masset, 69009 Lyon
Opening Hours
Monday - 9h30 / 18h
Tuesday - 9h30 / 18h
Wednesday - 9h30 / 18h
Thursday - 9h30 / 18h
Friday - 9h30 / 17h
Please note that we are not located in the building but in the house on the corner with rue Louis Loucheur.
Mondial Relay - 4€
Mondial Relay delivery for 4€ (10 kg maximum).
Your order will be available at the Mondial Relay point of your choice within 5 to 7 working days once the order has been shipped.
Colissimo - 8€
Delivery by Colissimo for 4€ TTC (from 0 to 3 kg).
You will receive your order at home within 3 to 4 working days after the order has been shipped.
Chronopost Express - 12 €
Delivery in Chronopost Express for 12€.
You will receive your order at home within 24 to 48 working hours once the order has been shipped.
Please note, you must be present at your home to receive the order.
International Delivery
Delivery in Europe
Delivery in Chronopost Europe. The price varies depending on the weight of the package and the country of delivery. Contact us to know more.
You will receive your order at home within 3 to 5 working days after the order has been shipped.
Delivery outside Europe
Delivery by TNT Express International. The price varies depending on the weight of the package and the country of delivery. Contact us to know more.
You will receive your order at home within 3 to 6 working days after the order has been shipped.